FREQUENTLY ASKED QUESTIONS

TICKETS

• Our street fair, live music and other outdoor events are free and open to the public. This year, the street fair is on SUNDAY, JULY 27 10am-4pm ONLY.

• Tickets are required for most indoor events, including comedy shows, panel discussions, and other special events.

• Tickets for all events will be available until showtime and sold at the festival but we recommend purchasing tickets in advance because many shows sell out. 

• Refunds and cancellation policy:

  • Refund requests must be submitted in writing to carly@borschtbeltfest.org no later than Wednesday, July 23 by 9:00 AM. Please allow 5-8 business days for processing. No refunds will be issued after July 23 at 9:00 AM.

PARKING

• Parking is allowed anywhere on the streets of Ellenville or in several municipal parking lots.

• Handicapped parking is available at the M&T Bank parking lot off Rt. 209. If you are coming north on 209, the entrance is just after the traffic light at Canal Street.

MUSEUM ADMISSION

• We advise purchasing tickets in advance to the museum due to the large number of visitors expected this weekend.

• Tickets are sold by the hour, and you can enter any time during that hour.

• Tickets will also be sold at the door, but we can't promise there won't be a wait!

• Purchase tickets here. 

ACCESSIBILITY

• All venues are fully accessible, including the museum.

• Handicapped restrooms are available at Shadowland Stages. 

DOGS

• Well-behaved dogs on leashes are permitted at the street festival and inside the museum, but not at ticketed events.

• Only service animals are allowed to enter Shadowland Stages.

RAIN DATES

• We're doing this rain or shine!